Our partners serve as a bridge for top companies to outsource their call volume. They delegate this task to intermediaries like Centric Remote Staffing, who help them locate individuals working remotely and connect them with clients in need of their services. Once you select a company to work with, you can get certified and start taking inbound customer service calls from the comfort of your home. The entire process is automated, so you simply log into the client's system via your computer and receive calls directly through a USB headset, eliminating the need for a phone line. You can answer calls as if you were in a call center, making it a fascinating concept. This approach benefits customers by providing them with understandable and personalized service, and it offers individuals who require flexibility or can't work outside the home the chance to become self-employed and earn a living.
Imagine having your own call center right at home, where you have complete control over which clients you serve and how much you earn. You can choose to work full-time or part-time and manage your own schedule. Plus, you have the flexibility to work in your chosen attire!